Popular Articles

  1. How can people subscribe to receive text messages?

    There are three ways people can subscribe to receive text messages from your tax-exempt organization and you can build your lists of mobile subscribers. Each of these subscription methods is TCPA compliant . You can subscribe them by uploading ...
  2. Confirmation Page

    When your supporter completes your form, whether it is a donation form, a survey or anything else, they are then taken to a Confirmation page. This page will thank them for their contribution and give them action items. It is fully customizable with...
  3.  Ticketing Activity

    The Ticketing Activity in MobileCause will allow you to sell tickets, check in your supporters, and manage your event communication. Watch the video for an overview of Ticketing activities and EventWorks. Click the buttons below to learn how to crea...
  4.  Manage or Move Pledges and Donations

    If a donor submitted a pledge or a donation to an incorrect activity, you have the ability to move it to the correct one.   To do so,  Go to Reporting > Manage Pledges and filter as needed, such as date or the originating ...
  5. Ticketing Activity Design

    Your Ticketing Activity starts with a well-crafted form to sell your tickets. This article will guide you through the process. First, you will want to make sure your Event Details are set. The Event Details will automatically be added to your initi...
  6. Digital Signature Process

    Even though we have a special relationship with CardConnect, and we channel much of the required information to them on the back end, this form still needs to be filled out completely; it is their standard form for all their clients. You will recei...
  7.  Configure receipts for donors' tax deductible donations

    You can configure the receipts that go to your supporters in several ways. You can define a default template for all your receipts, regardless of Activity type (e.g. Text to Donate, Survey, Volunteer Signup, etc.) in the Account Settings. Then withi...
  8. How do I set or change the goal for my activity and campaign?

    Campaigns are made up of Activities. Those activities have their own goals, whether it is the main donation amount you wish to collect, the Crowdfunding and Peer-to-Peer Fundraising, or the amount from your Corporate Sponsorship form, etc. If you w...
  9.  #GivingTuesday Kit

    // Set the date we're counting down to var countDownDate = new Date("Dec 1, 2020 0:0:0").getTime(); // Update the count down every 1 second var x = setInterval(function() { // Get today's date and time var now = new Date().getTi...
  10. Connecting to Your PayPal Account

    Not only can your donors use their credit or debit card for donations, they can also use PayPal. Note: Donations made through PayPal will deposit through your PayPal account settings, not your Merchant account. It will also use PayPal's f...