How do donations show up on a donor's credit card statement?

Merchant Account Customers

If you already have a merchant account set up for direct deposit of donations, your organization’s DBA name will appear on your donors’ bank statements.

Non-Merchant Account Customers

All credit and debit card transactions will appear as ‘MobileDonation’ on donors’ credit card statements. The MobileCause donor support phone number is listed in the merchant description on these statements. 

If you’d like to apply for a merchant account for direct deposit of donations so your organization’s name appears on your donors statements, you can fill out the brief application here.