Popular Articles

  1. Merchant Account Application - Voided Check or Bank Letter

    Submitting a voided check or bank letter As part of the underwriting process, merchant account providers require a voided check or bank letter to be included with the application, as they need to have a formal document from the bank in order to ver...
  2. How to Add a Donation Form to Your Facebook Page

    Learn how to setup your Facebook donation page and drive social donations via smartphones, tablets and PCs. Note: Facebook restricts smartphone and tablet users from clicking in-app donation page URLs. Be sure to complete all the Parts below to...
  3. Merchant Account FAQs

    You may have additional questions about your Merchant Account. Below are some Frequently Asked Questions: How am I billed for transaction fees? How are collected donations sent to my bank account? How will fees be charged if I have a merchant ...
  4. How do I use my Credit Card Swiper?

    Download Quick Reference Guides Download the following quick reference guides for using the swipers at your event. These guides are for reminding you of the steps and assisting your volunteers only. You still need to review the remainder of this do...
  5.  How do I send a text message?

    On the Dashboard, click on the Communication & Marketing menu. To send a single message, select  Messages. To send a series of messages or see the template series messages we have to use, click Message Templates . To send an sin...
  6. How do I embed my Website Donation Form?

    Your organization can create Website Donation forms for your website as well as for specific campaigns. Each form can be embedded on a webpage or linked to as a free-standing donation page. The main one is created as a Website Donation Form. Others ...
  7.  How Do I Set Up my Website Donation Form?

    Anyone, anywhere can make a donation through the Website Donation Form on your website. An online giving page is meant to stand alone with a custom URL that can be shared and linked to, or securely embedded on your organization’s website or...
  8. Confirmation Page

    When your supporter completes your form, whether it is a donation form, a survey or anything else, they are then taken to a Confirmation page. This page will thank them for their contribution and give them action items. It is fully customizable with...
  9.  Set Up SMS Subscriptions

    An SMS Subscription keyword and 100% TCPA-compliant mobile messaging help you stay connected, create awareness through marketing your organization, events or partnerships, and grow your supporter database without asking for money. SMS Subscription ...
  10. Merchant Account Application Form

    This is the first step to setting up a Merchant Account for your MobileCause account. For more information on the entire process, review this page . This step requires you to complete the initial application so MobileCause can prepare your account...