Do donors receive donation confirmations or acknowledgements?

When a donation has been successfully completed, the donor will receive a thank you text message and email confirmation (based on the information the donor provided on the donation form). Please note customers who are set up with a merchant account can customize what will appear on a donor's statement.

If you are not set up with a merchant account, the Donor Acknowledgement/Confirmation email is not editable.

What does the confirmation email look like?

What does the confirmation text look like?

A confirmation text can be sent either with the confirmation email (above) or the receipt email.