Send Consolidated Year End Tax Information to One Supporter

Your Donation Recept Email

When your donors donate, they will automatically be emailed a receipt of their donation, as set up in the Account Settings > Receipts and Notifications category. You can even resend individual receipts or download those individual receipts with a Reporting feature.

To send your supporters a Consolidated Year End Tax Receipt, you can send it to everyone at once from the Account Settings > Year-End Consolidated Receipts category. For more on that functionality, click here.

If you need to send a Year-End Consolidated Receipt to one specific supporter, you can do that from Message Center > Contacts as outlined in this article.

Find the donor's record

Go to Message Center > Contacts

Message Center > Contacts

Here you can search for a contact in different ways: Contact information, date range amounts, etc. Since this is usually a request from the donor, looking for them through their name, email and/or phone will probably be the most efficient.

Click Search at the bottom of the page when ready.

Search Contacts

On the next page you will see the results of your search based on your search options. Find the person's name and information in the list at the bottom.

Sending the Receipt

Click on the Action Menu by their name.

Click Send 202x tax receipt.

Note: Only the last year's tax receipt will be available.

Action Menu - Send Receipt.gif

It will ask if you want to actually send it. Click OK.

Confirm Alert to Send Consolidated Receipt

It will indicate that the email has been sent and the recipient will be emailed the tax receipt immediately.

Tax Receipt Email. Sent Success Alert