Image Sizes

Image sizes on the forms will often stretch or shrink as needed, but it is recommended to have any image in your form be least a width of 476 pixels or more, so that other sites that may share image from your forms, like Facebook, will display them properly.

Your best strategy is to use the exact sizes below, or larger.

The best option for images is to use the exact size that will be displayed. If your image is larger, then it will show compressed and be not quite as clear. But shrinking the size usually doesn’t degrade the image quality that much. On the other hand, using a smaller image will stretch out the image and generally look much worse than a larger image shrunk.

Image Requirements:

  • Images must be in JPG or PNG format.
  • Images must be in RGB format, not CMKY or any other format.
  • It is recommended to have 72ppi (Pixels Per Inch). Higher resolutions, such as 300ppi may or may not work because the file size becomes too large. When they do work, they will frequently cause the form to load slower, so aim for 72ppi. Less that 72ppi may make the image fuzzy.

If you need help resizing and editing images, refer to the Editing and Resizing Images article, here.

Image Specifications - Text-to-Donate et al

These images are used for the majority of GiveSmart Fundraise activities that you can create, where Text to Donate is the most common. You can use these in Surveys, Volunteer Signups, Sponsorships, Ticketing, Reservations and more.

Image Name

Dimension(s)
width x height

Ratio

Location

Notes

Organization LogoActual: 470 x 80

Recommended:
500 x 85
 
  • Email/PDF Receipts
  • Email/PDF Acknowledgements
The image will show at full size on email receipts, so try not to use too large an image.

Because of the way this image works on the receipts, it needs to be a maximum of 500 pixels wide.
Brand Logo /
Campaign Logo
Actual: 470 x 100
 
Recommended: 500 x 106
 Top of most forms 
Background ImageRecommended: 1920 x 1080 Background of any formImage will resize to fit screen
Confirmation Page (Thank You Image)Actual: 470 x any length
 
Recommended: 500 x "any" length

Confirmation Page
Custom ImageActual: 470 x any length
 
Recommended: 500 x "any" length
 Added to any form from the Add Custom Field optionRemember, a shorter form is most often a better experience for your supporters.
Thermometer: BackgroundRecommended: 1024 x 800  If you use a taller image, such as 1920x1080, the bottom of the image will cut off
Thermometer (Classic): LogoActual: 400 x 266   
Thermometer (Modern): LogoActual: 255 x 80

Recommended: 500px by 125px



Image Specifications - Crowdfunding and Peer-to-Peer

These images are for the Crowdfunding and Peer-to-Peer Fundraising specific pages, such as the Fundraising Page, the Team pages and the individual Volunteer Fundraiser pages. For forms such as the Sign Up form and the Donation form, use the Text-to-Donate image specifications above.

Image Name

Dimension(s)
width x height

Ratio

Location

Notes

(Theme 1): Banner Logo:Actual: Any x 86

Recommended: up to 500 x 86
  If the image will scale to fit the whole image with a height of 86 pixels. Meaning you could have an extremely long image.

If you make the image longer than 500 pixels, though, you will start to run into issues with the form displayed on smaller screens.
Background ImageRecommended: 1920 x 1080 Background of Fundraising PageImage will resize to fit screen
Fundraiser/Team Profile PicturesActual: 143 x 143Recommended 1:1 The Team and Fundraiser images need to be square – if they are different ratios, they will be stretched / squashed into the square shape.
(Theme 1): Media CarouselActual: 653 x 489Recommended 4:3  
Facebook ImageMinimum: 470 x 246

Recommended: 1200 x 627
   
Sign Up Form LogoActual: 468 x 100   

Image Specifications - Event Page

The Image sizes listed for the Event Page are the minimum recommended sizes. These images are specific to the Event Page itself. For the various activities to be included through the links and buttons on the Event Page, use the information above.

Image Name

Dimension(s)
width x height

Ratio

Location

Notes

LogoRecommended:
150 x 150
 1:1
  • Banner
  • Hero
  • Event Details
  • Footer
The log can really be any dimensions but a square image will allow for a cleaner look. Depending on its location its actual size will be different.

It is recommended to have a transparent background.
Hero Image Recommended: 1920 x 1080
Approx. 5:4
  • Hero
  • Custom Section

The image will fill the screen when the viewer first goes to the event page so the actual size will adjust to the viewer's screen size.
Hero Event Logo Recommended:
400 x 250
Approx. 5:4
  • Hero

If you include a logo/image on the Hero section, it will display at a maximum of 400px wide by 250px tall and will resize either direction if one of the maximums is reached.
Event Details BackgroundRecommended: 500 x 5001:1
  • Event Details
  • Info Section
The Event Details background adjusts to the amount of information presented in the section, so if you use a centered format with a lot of text, the 1:1 ratio should work.

If you use a left Justified format with very little text, then the image will automatically be cropped to fit the width of the display.
Impact Section CardRecommended:
625 x 400
Approx. 6:4
  • Impact Section
  • (Added) Impact Section
The image can really be any size depending on the style of images you want for the cards.

It is recommended, though, that you have around the same size for all the cards in a row. There can be a maximum of four cards per impact section, but you can create multiple sections
Sponsor ImagesRecommended
300 x 300
1:1
  • Sponsors
  • Grid Section
The image can really be any size depending on the style of images you want for the section.
There is a maximum of four images across the Sponsor / Grid section; adding more will wrap to a new line.