Image sizes on the forms will often stretch or shrink as needed, but it is recommended to have any image in your form be least a width of 476 pixels or more, so that other sites that may share image from your forms, like Facebook, will display them properly.
Your best strategy is to use an of the exact sizes below, or larger.
The best option for images is to use the exact size that will be displayed. If your image is larger, then it will show compressed and be not quite as clear. But shrinking the size usually doesn’t degrade the image quality that much. On the other hand, using a smaller image will stretch out the image and generally look much worse than a larger image shrunk.
- Images must be in JPG or PNG format.
- Images must be in RGB format, not CMKY or any other format.
- It is recommended to have 72ppi (Pixels Per Inch). Higher resolutions, such as 300ppi may or may not work because the file size becomes too large. When they do work, they will frequently cause the form to load slower, so aim for 72ppi. Less that 72ppi may make the image fuzzy.
width x height
|Organization Logo||Actual: 470 x 80|
500 x 85
|The image will show at full size on email receipts, so try not to use too large an image.|
Because of the way this image works on the receipts, it needs to be a maximum of 500 pixels wide.
|Brand Logo /|
|Actual: 470 x 100|
Recommended: 500 x 106
|Top of most forms|
|Background Image||Recommended: 1920 x 1080||Background of any form||Image will resize to fit screen|
|Custom Image||Actual: 470 x any length|
Recommended: 500 x "any" length
|Added to any form from the Add Custom Field option||Remember, a shorter form is most often a better experience for your supporters.|
|Thermometer: Background||Recommended: 1024 x 800||If you use a taller image, such as 1920x1080, the bottom of the image will cut off|
|Thermometer: Logo||Actual: 400 x 266|
|Crowdfunding: Fundraiser/Team Profile Pictures||Actual: 143 x 143||Recommended 1:1||The Team and Fundraiser images need to be square – if they are different ratios, they will be stretched / squashed into the square shape.|
|Crowdfunding (Theme 1): Media Carousel||Actual: 653 x 489||Recommended 4:3|
|Crowdfunding (Theme 1): Banner Logo:||Actual: Any x 86|
Recommended: up to 500 x 86
|If the image will scale to fit the whole image with a height of 86 pixels. Meaning you could have an extremely long image.|
If you make the image longer than 500 pixels, though, you will start to run into issues with the form displayed on smaller screens.
|Crowdfunding: Facebook Image||Minimum: 470 x 246|
Recommended: 1200 x 627
|Crowdfunding Sign Up Logo||Actual: 468 x 100|
|Crowdfunding (Classic): Banner Background Image||Actual: 500 x 170||Image will stretch to the width if the width is smaller than 500. If larger, the image will shrink to fit the width and cut off from the bottom of the image|
|Crowdfunding (Classic): Banner Logo||Actual: 110 x 100||Image will adjust to fit the dimensions|
|Crowdfunding (Classic): Banner Celebrity Image||Actual: 131 x 100 (With Banner Logo)|
Actual: 270 x 100 (Without Banner Logo)
|Image will resize to fit the width and cut off from the bottom|