Organization Account Settings

The Organization section of your Account Settings provides key information about your organization that is used for both informational purposes as well as elements within various activities.


  • Organization Name: This should be your organization's name as it will appear on donor's tax receipts.
  • Short name: This is a 15 character field that will appear in two places: in the text responses when someone uses one of your keywords and as a twitter hashtag when someone shares about your organization from the Thank You page. For more about the short name, click here.
  • EIN: Your Employer Identification Number or EIN will appear on a donor's tax receipts.
  • Info Email: An optional feature will copy every donor receipt to this info email. The feature is turned off be default to prevent an overwhelming number of emails going to your address with a successful campaign. If you would like the feature enabled, please contact MobileCause Support and ask for the CC NPO feature for Email Donor Acknowledgement to be checked.
  • Website URL: This is for your organization's website.
  • Sector: Currently for informational purposes only, but some future ideas include sector insights and specialized templates.
    Organization Sector
  • Privacy and Terms Link: If you want or need to add your privacy statement to your forms, such as to comply with General Data Protection Regulation (GDPR) requirements, you can provide a link to a privacy page that you craft on your own website. Otherwise, it will default to using MobileCause's privacy statement. The Privacy Statement link will be at the bottom of your forms.
    Terms and Privacy
  • Twitter account setup: This links your organization's Twitter account to MobileCause so the Twitter share feature on the Thank You pages will display your organization's Twitter handle. For more about setup process for Twitter, click here.
  • Facebook sharing enabled: This is just an informational line to advise you that your supporters can share about your organization to Facebook. For more information on Facebook sharing, refer to the applicable activity's design documents in the Knowledge Center.
  • Save: Make sure to click save to save any changes you have made to the Organization page.