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  1. Receipts and Notifications Section

    The Receipts and Notifications section of your form configuration allows you to control the automated communication with your constituents. You can choose to use both texting (SMS) and/or Email. Both forms of notification are enabled by default. T...
  2.  Set Up a Crowdfunding and Peer to Peer Activity

    Crowdfunding and Peer to Peer Fundraising empowers your supporters and staff to efficiently collect donations on your behalf from their social networks. Individuals can easily set up their own fundraising pages in minutes from any device. All donati...
  3. Export a Report of Donations and Donor Information

    Your organization can access donation and donor information in real-time. You can include multiple types of donations in one report while filtering certain dates, keywords, and even last four digits of the payment method. To export a report of dono...
  4. How do I refund a donation?

    If a donor accidentally clicks the donation button twice or types in the wrong amount, refunds are possible by logging into your Merchant Center. You will receive funds direct deposited into your Merchant Account, and you have full control of the vo...
  5.  Event Kit

    This Event Kit gives you links to build your activites for your event and downloads to enhance your fundraising event's potential. Have you set up your Merchant Account yet? This needs to be completed before using most of MobileCause for your e...
  6. Using the Merchant Center

    Merchant Center: The Merchant Center is the name of the reporting module that is linked to your merchant account. You can use the merchant center to access transaction/deposit reporting, order credit card swipers, and process refunds/voids. Acces...
  7. Merchant Account FAQs

    You may have additional questions about your Merchant Account. Below are some Frequently Asked Questions: How am I billed for transaction fees? How are collected donations sent to my bank account? How will fees be charged if I have a merchant ...
  8. Image Sizes

    Image sizes on the forms will often stretch or shrink as needed, but it is recommended to have any image in your form be least a width of 476 pixels or more, so that other sites that may share image from your forms, like Facebook, will display them ...
  9. How can I use PayPal for Recurring Donations

    ATTENTION: Paypal has recently changed their support process and the email method to set up recurring transactions on your PayPal account is not working. You should still be able to call them directly and get recurring transactions added to your a...
  10. How do I embed my Website Donation Form?

    Your organization can create Website Donation forms for your website as well as for specific campaigns. Each form can be embedded on a webpage or linked to as a free-standing donation page. The main one is created as a Website Donation Form. Others ...