Popular Articles

  1.  Event Kit

    This Event Kit gives you links to build your activities for your event and downloads to enhance your fundraising event's potential. Have you set up your Merchant Account yet? This needs to be completed before using most of MobileCause for your ...
  2. Receipts and Notifications Section

    The Receipts and Notifications section of your form configuration allows you to control the automated communication with your constituents. You can choose to use both texting (SMS) and/or Email. Both forms of notification are enabled by default. T...
  3. Virtual Events

    This Virtual Events page gives you links to build your activities for your virtual event and downloads to enhance your fundraising event's potential. This page has everything from blog posts to strategy guides for download, links to page designs...
  4.  Text to Donate Activity Design

    The Text-to-Donate activity is essentially the core activity in MobileCause. Once you design a Text-to-Donate activity, you can design just about anything in MobileCause. The Text-to-Donate activity is a Donation form that can be accessed via a web...
  5. Export a Report of Donations and Donor Information

    Your organization can access donation and donor information in real-time. You can include multiple types of donations in one report while filtering certain dates, keywords, and even last four digits of the payment method. To export a report of dono...
  6. Merchant Account Application - Voided Check or Bank Letter

    Submitting a voided check or bank letter As part of the underwriting process, merchant account providers require a voided check or bank letter to be included with the application, as they need to have a formal document from the bank in order to ver...
  7.  Fundraising Strategy Videos

    MobileCause Academy Classes occur every few weeks and provide you with actionable strategies on various topics. Learn best practices for everything from Ticketing design to Giving Thanks to Days of Giving with experts from our Digital Fundraising S...
  8. How to Add a Donation Form to Your Facebook Page

    Learn how to setup your Facebook donation page and drive social donations via smartphones, tablets and PCs. Note: Facebook restricts smartphone and tablet users from clicking in-app donation page URLs. Be sure to complete all the Parts below to...
  9. How do I refund a donation?

    If a donor accidentally clicks the donation button twice or types in the wrong amount, refunds are possible by logging into your Merchant Center. You will receive funds direct deposited into your Merchant Account, and you have full control of the vo...
  10. How do I personalize or edit my fundraising thermometer?

    The Dynamic Fundraising Thermometer can be displayed at live events to help motivate donors to give and celebrate reaching your fundraising goal. A thermometer is automatically created when you set up a new Fundraising Event (Text to Donate) key...