Account Settings

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Users Account Settings
MobileCause supports an unlimited number of users on your account. If there are others in your organization that need access to the platform you can easily add additional users. From the Users category, you can create new users, edit existing user a...
Fundraiser Account Settings
As an Administrator of your MobileCause account, under Settings , the Fundraisers section allows you to view and control all your fundraisers from any and all your Crowdfunding and Peer-to-Peer Fundraising activities. From this section you ca...
Organization Account Settings
The Organization section of your Account Settings provides key information about your organization that is used for both informational purposes as well as elements within various activities. Organization Name : This should be your organization...
Remittance Account Settings
Please note that this form of remittance is no longer available for newer MobileCause accounts. This document is being maintained for legacy accounts.  New MobileCause accounts must have some form of merchant services in place to take donati...
Integrations Account Settings
The Integrations category of Settings allows you to connect your MobileCause account to other services to provide even more power to your activities and campaigns. To get to the Integrations category, go to the Settings menu (the gear icon in the...
Order History Account Settings
The Order History section of the Account Settings will show you your receipts when your MobileCause account renews. So if this is your first year with MobileCause, you will not see receipts. The first year receipt was sent to you through email when ...
Organization Logo Account Settings
Your organization's logo can appear in each receipt email or acknowledgement email sent to your donors, as well as the PDF of the receipt that can be downloaded from the receipt email. Note:  The logo needs to be a maximum of 500px w...
Shared Settings Account Settings
Shared Settings, accessed from the Settings menu, allow you to set up default colors and images for use across your forms. You can always customize each form on it's own, but Shared Settings gives you that initial standardization for your brand....
How do I edit the organization short name?
Your organization short name appears on auto-reply text messages that your supporters see after making donations. It is also used as a Twitter hashtag if a donor taps the twitter button on the donation Thank You page. Your short name is limited t...
 MobileCause Settings
Logging In To Your Account Go to mobilecause.com and click login (top right) User Email: XXX@XXXX.XXX Password: changeme Dashboard Overview   When you log into your account, you’ll see your account at a glance: The fi...
Twitter Integration
The Twitter integration provides the your twitter handle in the Social Shares that are available in the Event Page and in Crowdfunding and Peer-to-Peer Fundraising.  When your supporters click on the social share icons on these pages, t...
Connecting to Your PayPal Account
Not only can your donors use their credit or debit card for donations, they can also use PayPal. Note: Donations made through PayPal will deposit through your PayPal account settings, not your Merchant account. It will also use PayPal's f...
How can I use PayPal for Recurring Donations
In order to automatically initiate recurring donations via PayPal - not asking the donor to go through PayPal every time - you need to have Reference Transactions enabled by PayPal for your account.  Before you set PayPal to accept Recurring...
Can I choose types of credit cards to accept?
By default, your MobileCause forms will accept any major credit card. But there are cases where you may have an exclusive deal with one company, such as Visa, or you may not want to accept a specific type, like Diner's or Amex. In these cases yo...
Apple Pay
Apple Pay gives your supporters on supported Apple devices the option to pay with Apple Pay. This will give them the convenience of more options to donate how they want: Credit/Debit, PayPal and Apple Pay. If you have a Card Connect payment ...