Live Training and Certification

Learn about your MobileCause account to make the most of it and earn certification!

The MobileCause Fundamentals series of live training sessions take you through the most common usage of a MobileCause account, through four different sessions throughout the week.

The MobileCause Intermediate series of live training sessions build on the Fundamentals with four additional sessions throughout the week, so you can make the most out of your MobileCause account.

Wednesdays are reserved for non-certificate classes including strategy sessions, Q&A, and showing the latest features.

After every session, you can take a quick quiz to challenge your skills. If you attend the four classes in either series (or watch the recorded versions), and pass all four associated quizzes, we will send you a Certificate of completion in your email and you can call yourself a MobileCause Professional.

Note: You will need to complete all four parts in the series within one year of completing the first quiz. Since the MobileCause application is continually changing, your getting certified within a year means you are current in your knowledge and can maximize your MobileCause account.


Fundamentals Classes

Example Training Certificate

Mondays
10am PT /
1pm ET
Fundamentals 101:
Navigation and Reporting
Get to know your MobileCause account! We'll take a tour of the application, discuss ways to use the different functions within your account and how you can see the health of your accounts from the dashboard, within a campaign and through reporting. We will define specific phrases and concepts to get you comfortable using your account.
Tuesdays
10am PT /
1pm ET
Fundamentals 102:
Donation and Event Activities
The Donation and Event Activities class will take you through the design process of the most common activity in MobileCause, the Text to Donate activity, and show you how you can apply that knowledge to personalizing your other forms.
Thursdays
10am PT /
1pm ET
Fundamentals 103:
Crowdfunding and Peer-to-Peer Fundraising
Fundamental Class: Build a Fundraising page where your supporters can volunteer to fundraise for you as individuals and in teams. Build a Sign-Up form and learn about the many options to tailor your activities to fit your Crowdfunding and Peer-to-Peer Fundraising campaign.
Fridays
10am PT /
1pm ET
Fundamentals 104:
Texting and Communication
Learn how to leverage Texting to reach more of your supporters. We'll discuss strategies for messaging and lists of supporters and take you through the process of sending text messages.

Intermediate Classes

Example Training Certificate

While not required, it is highly recommended that you have completed the Fundamentals and achieved the Level 1 Certification before attending the Intermediate classes. These classes presume that you have a working knowledge of your MobileCause account.
Mondays
10am PT /
1pm ET
Intermediate 201:
Beyond the Basics
In the Fundamentals classes, we describe a few ways to personalize your forms. In this session, we will dive deep into using custom elements and sections to enhance your existing forms and expand your reach. We'll show several features through the design of different styles of forms.
Tuesdays
10am PT /
1pm ET
Intermediate 202:
Ticketing
You're planning your event and you want to sell tickets? This class is for you. We will guide you through the design of the MobileCause Ticketing activity and what it has to offer. We'll show how your supporters will purchase tickets, and assign tickets to people in their party. And we'll guide you through the check-in process when the big day comes, so you can manage your supporters, your tickets, and your volunteers.
Thursdays
10am PT /
1pm ET
Intermediate 203:
Event Page
The Event page is a standalone web page with a singular focus created specifically for an event. It is where visitors land after clicking on an email, ad, web search or social media link about your event. It provides key information about the event in one location that is easy to access and view. Use the event page for live streaming your virtual event, providing details and videos about your in-person event or anything else you need.
Fridays
10am PT /
1pm ET
Intermediate 204:
Analytics & Reporting
To learn more about the powerful capabilities of Reporting & Analytics, this class will dig in and help you uncover uses of the tools you already have access to. In the training we will: look at analytics beyond the campaign dashboard, uncover reporting functionality you may not be using, reveal how to review reports to maximize your campaign insights and more.


Note: Certificates are reviewed once a week and sent out on Mondays. If you have successfully passed all four quizzes and not received your certificate by the following Monday, contact training@mobilecause.com and let us know!


Other Classes

Wednesdays
10am PT /
1pm ET
What's New Wednesdays
When there are public-facing improvements in the application, they will be showcased on Wednesdays with new content rotating every month. Ask  questions and see the answers in our test environment.

This session does not run every Wednesday.
Wednesdays (Monthly)
10am PT /
1pm ET
Fundraising Strategy Classes 
Check out our upcoming Fundraising Strategy classes.

These sessions occur about once a month.