Live Event Assistance

Articles

 Event Kit
This Event Kit gives you links to build your activites for your event and downloads to enhance your fundraising event's potential. Have you set up your Merchant Account yet? This needs to be completed before using most of MobileCause for your e...
Live Ask Script Templates
Click here to download Script Templates These templates include fillable scripts for your event including: Welcome scripts Mobile Pledging Scripts Scripts for a Soft and Hard Ask Impact Scripts ...
Contacting MobileCause’s Emergency After Hours
MobileCause is dedicated to the success of your campaigns. Please follow the instructions below to reach us in an emergency. Regular Business Hours Our Support team hours are from 7:00am to 4:00pm Pacific. Create a quick response support ticket ....
Template Powerpoint Instruction Slide
Text to Pledge Text to Donate Text to Pledge Instruction Slide Text to Donate Instruction Slide If you also need Table Tent templates, click here . ...
Templates for Table Tent Artwork
Download Instructions slides and printable table tents in Microsoft PowerPoint (.pptx) format for Text to Pledge and/or Text to Donate options. The difference is that Text to Pledge will include the Pledge options when your donors pledge: "Te...
Can multiple event producers use our account if our organization is the beneficiary of their event?
We often have clients with multiple events per year, produced by different parties, but all benefiting the same nonprofit organization. We hope you use your MobileCause account for as many fundraising opportunities as possible! Option 1: You can ...
Emergency After-Hours Event Support
If there is an URGENT issue only, such as the system going down during an event, you may call (888) 661-8804 and press 2 to contact after-hours technical support. Text URGENT to 51555 to receive this info via text message. ...
Edit Event Details
When you created your campaign you may have skipped the second page to provide details for your event, or you need to make a change to those details. This article will guide you through editing your Event Details . Go into your Campaign by clicki...