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How do I export a report of donations and donor information?

Last Updated: Apr 04, 2018 09:04AM PDT
Your organization can access donation and donor information in real-time. You can include multiple types of donations in one report while filtering certain dates, keywords, and even last four digits of the payment method.

To export a report of donor information:

Click Reporting then Search Transactions:

Choose the Transaction Types of the donations you would like to see by selecting Credit Card, Offline or Non-Payment. You can also filter by Billing Status.

To further filter the results, check the Date Information box and choose a date filter option or enter a custom Start Date and/or End Date.

You can also filter by Other Options such as Campaign, Keyword, Name, Email, Phone Number, Amounts, and Last 4 on Credit Card.

Click Search.

Below your Search Criteria you will find the Report you just generated. Here you only get basic information on the transactions like Phone Number, Name, Amount and more. To access all the information in the transactions like Address and Custom Field selections, click the Export button in the top Search Criteria bar.

Select the fields you'd like to export using the right and left arrows. If needed, change the order of selected items using the Up and Down buttons.

Next, click Download.

A CSV spreadsheet containing requested donor information will immediately be downloaded in your browser.

For extra information and specific reporting options for Crowdfunding and Peer-to-Peer Fundraising, click here.

CRM Import Process

  1. Download and open the Excel CSV file from your MobileCause export.
  2. Sort and organize relevant columns.
  3. Import relevant fields into your CRM.
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