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How do I remove pledges from the thermometer?

Last Updated: May 15, 2018 09:54AM PDT
You may need to remove an individual pledge from your thermometer or clear out a number of test pledges after testing at your venue.

To clear out your thermometer:
  1. Click Reporting > Manage Pledges.
  2. Filter, likely by Keyword.
  3. Find the pledge you want to remove.
  4. Click Mark as Test.
  5. That pledge will be completely removed from the thermometer and all your totals immediately.
NOTE: If a donation has been collected the mark as test button will not appear. If you need to remove a collected donation, follow these instructions to move it off of your keyword and onto another in your account so that it is no longer publically visible: 

40b2110906a80ea4d8c3c838d4ed5f90@mobilecause.desk-mail.com
https://cdn.desk.com/
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