Contact Us
Dashboard

What is Enter Offline Donation?

Last Updated: Mar 30, 2018 12:56PM PDT
The Enter Offline Donations page allows you to track cash/check donations and donor information within your MobileCause account.

Note: If you are entering a donor's donation via their credit card, you would simply use the normal donation form and enter their information.

This means that you can track all donations - credit/debit cards/PayPal with the Online Donation Form or cash/check with Offline Donations, in one campaign for better reports.

Any donations entered via Enter Offline Donations will show on the crowdfunding campaign's public list of donors. In a Text to Donate activity, they will appear on the Fundraising Thermometer.

If Make anonymous is selected on the Enter Offline Donations page, then it will show as Anonymous on the Donors tab in Crowdfunding and Peer-to-Peer Fundraising and only the amount will show on the Fundraising Thermometer in Text to Donate.
 
NOTE: The "Make anonymous" checkbox will only make the donor information anonymous on the public donor list, not in your campaign report tracking.

The Enter Offline Donation page allows you to track common donor information like name and address in your campaign's reports. The only required fields are the Amount and donation Type, but the more donor information you can track the better you can analyze donor trends. 


For Crowdfunding and Peer-to-Peer Fundraising, two more fields are shown - the volunteer Fundraiser and Team - which are also required.


Once you enter the donor's information, click Enter Donation and you will see it populate the donor table below the button. This table is where you can delete any incorrect or duplicate offline donations.


Crowdfunding and Peer-to-Peer Fundraising also shows the Fundraiser (and Team) or just the Team, depending on how it was entered and how your Crowdfunding and Peer-to-Peer Fundraising activity was designed.

 

If you would like to change or delete an offline donation that you have previously input, you must first click the trash can button to delete it, then recreate the correct donation.

40b2110906a80ea4d8c3c838d4ed5f90@mobilecause.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete